Service alerts

International service disruptions

Suspension of Global Express Guarantee (GXG)

Effective Sept. 29, 2024, the Postal Service will suspend international mail acceptance of the Global Express Guarantee (GXG) product to all destinations. The final day to purchase GXG will be Saturday, Sept. 28, 2024.

International Mail Service Suspensions

Updated: Nov. 15, 2024

The Postal Service™ is temporarily suspending international mail acceptance for certain destinations due to impacts related to the COVID-19 pandemic and other unrelated service disruptions. Customers: please refrain from mailing items addressed to the countries listed here, until further notice.

Suspensions

Afghanistan

Iran

Sudan

Belarus

Lebanon

Syria

Bhutan**

Mongolia

Turkmenistan

Brunei

Niue*

Yemen

Haiti

Russia

 

These service disruptions affect Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

*Niue’s service disruption affects Priority Mail Express International® (PMEI)

**Bhutan’s service disruption affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), and M-Bag® items

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

For already deposited items:

Postal Service employees endorse them “Mail Service Suspended — Return to Sender” and then place them in the mail stream for return.

For any returned item bearing a customs form:

The Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service.

For all other returned items not bearing a customs declarations form:

The Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service.

Priority Mail Express International®

Effective October 25, 2021, due to airline travel restrictions and cancellations, the U.S. Postal Service has temporarily suspended the guarantee on Priority Mail Express International® to the following destinations:

Suspension of Priority Mail Express International Guarantee

Great Britain

New Zealand

Sweden

Israel

Singapore

Switzerland

These suspensions will be in effect until further notice. The Postal Service is taking all reasonable measures to minimize impact to our customers.